Dhaka Main Desk
Address: Gulshan Service Lane, Dhaka Time: 10:00 AM to 7:00 PM; here you can view app setup and login issues.
tk99 Support and Contact, in one place
For Dhaka and all Bangladesh players, tk99 Support is easier to reach: address, help center, and fast contact here.
Download APK tk99 Login Support
tk99 Contact Office Network
Where issues must be detected quickly, knowing locations helps; at the offices below, the tk99 Contact team will listen to account, app, and help matters.
Chattogram Support Point
Address: Agrabad Commercial Area, Chattogram Time: 11:00 AM to 8:00 PM; here basic guide and account verification are handled.
Sylhet Call Support Desk
Address: Zinda Bazar Link Road, Sylhet Time: 10:00 AM to 9:00 PM; if disconnected suddenly, this team responds quickly.
Rajshahi Information Counter
Address: Saheb Bazar Crossing, Rajshahi Time: 10:00 AM to 6:00 PM; here the help center's FAQs and app updates are handled.
Three Easy Ways to Get tk99 Help
Not everyone seeks help in the same way; some call, some message, some go directly to the help center, so three paths for tk99 Help have been kept.
Email Support
Send the written issue, screenshots, and account information by email; usually a response within 23 working hours.
Live Chat
For quick questions, this is the most effective place to fix small issues with login, APK, and device settings.
Help Center
Step-by-step guide, FAQ, and common solutions together; new users get the needed answers in 5 minutes.
What to do before contacting tk99 Support
With a little preparation, problems quickly resolve; many Dhaka users keep bKash or Nagad transaction screens handy, so no time is wasted finding information.
- Keep tk99 Login information at hand
- Note what you saw during the problem
- Provide APK version and device model
- If you use bKash, Nagad, or Rocket, keep the reference number
Short Checklist
- Enter the correct phone
- Sending screenshots speeds up the response
- Describe the issue in one line
Help Center and tk99 App Support
App Issue
tk99 App isn't opening? Often issues occur with older versions; the help center asks you to update, check permissions, and storage.
Account Verification
Name, phone number, and login details are matched; this quickly detects wrong profiles and security issues.
Works on low network
Often in rural areas you have to run on 3G; even then, simple guidance and easy menus help a lot.
Start with tk99 Contact
For any questions, seek help from the tk99 Support team; then, if you want, download the APK and return to the tk99 App, and easily sign in to your account.
Download the APK now View download guide